How to deal with fake negative comments on Google Maps
Fake negative reviews are a growing problem for small businesses. In the online world, it has become easy for any business to create a new account and write positive or negative reviews, regardless of whether they have ever tried. Whether you take advantage of these comments or not. Google has many policies in place for users who write their comments. But in my experience, many of these commenters automatically violate these rules and policies. In many reputable companies, In the world of web design, there are teams that carefully review the opinions of their clients and even their competitors' sites. The good news is that if you find comments that are against you and work against the guidelines, you can contact Google via Facebook, Twitter or report it in the forum. For example, in one of the comments for one of our customers, we observed that in less than 5 minutes, 3 negative comments were registered for the website; Two of these 3 polls were without any comments being written.It is very difficult to get rid of such comments because Google will tell you that these Bulgaria Email List types of comments do not violate its guidelines, even if they There should be no text. The owner of the website was completely sure that the people who posted their comments were not his company's customers, because their customers were completely selective and their information was recorded in a small database, but the names that had commented None of them were their customers. It was quite clear that people with fake accounts or asking others to post negative reviews had the intention of harming our customer's business. Fighting negative comments on Google The main challenge is that Google doesn't know who your customers are, and just saying "these are not our customers" is not a valid reason for them, because Google allows people to allow them to use anonymous usernames. In many cases, it is extremely difficult to prove the identity of people in the online world. It is impossible to prove that these people have received money and intend to destroy our brand.
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When you're trying so hard to build a good and ethical business, there are always random people who have the power to destroy everything you've built over the years. No one can sit back and to see these unfair negative comments. Fortunately, there is a very easy way, and that is to wait for some customers to respond to these comments themselves, and another way is to write our own comments about these fake comments... Solution: Share this problem Well, one of the useful ways to support your business is to share this problem. For example, we advised our client to post the image of these negative comments on Twitter, Facebook, and Instagram. This website owner posted these comments on his social networks and explained that these user accounts were fake as customers. This method worked and his answer was able to overcome these negative comments. The people and real customers of this site They brought up excellent and interesting content and comments about sharing this problem.
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